1. What is Sevak Matrimony?

Sevak Matrimony is an exclusive matrimonial platform created for the Parmatma Ek Sevak community. It is designed to help Sevaks find their life partners in a safe, secure, and respectful environment.

2. Who operates Sevak Matrimony?

Sevak Matrimony is owned and operated by Vihaanshika Tech Solutions, a software development company dedicated to building trusted digital platforms.

3. Who can register on Sevak Matrimony?

• Only members of the Parmatma Ek Sevak community are eligible to register.

• You must be at least 18 years old and legally eligible to marry as per Indian law.

4. Is registration free?

Yes, basic registration on Sevak Matrimony is free.
However, to access premium features such as viewing contact details or sending unlimited messages, you need to purchase a paid membership plan.

5. How do I create a profile?

• Visit https://sevakmatrimony.com.

• Click on Register / Sign Up.

• Fill in your personal, educational, and family details.

• Upload a clear photo to improve your chances of finding a match.

6. How are payments handled?

All payments are processed securely through trusted payment gateways like Razorpay.
- We do not store your card or bank details on our servers.

7. Can I get a refund after payment?

No, all payments made for premium services are non-refundable.
Refunds are only considered in cases of:

• Duplicate payment due to technical error.

• Payment deducted but service not activated.

For details, please see our Refund & Cancellation Policy.

8. How do I report misuse or fake profiles?

• Use the Report option available on profiles and messages.

• Or email us at support@sevakmatrimony.com with the profile details.
  Our team reviews all reports and takes strict action against violators.

9. Is my data safe on Sevak Matrimony?

Yes ? We take your privacy very seriously. Your personal data is protected using secure technology.
We never sell your information to third parties. For details, see our Privacy Policy.

10. Can parents/guardians create profiles?

Yes. Parents, guardians, or family members may create profiles on behalf of eligible candidates, provided all details are accurate.

11. How do I delete my account?

You can delete your account anytime from your profile settings. Once deleted, your profile will no longer be visible to other members.

12. How do I contact customer support?

You can reach us at:

•  Email: support@sevakmatrimony.com
•  Phone: +91 7276 888 566
•  Website: https://sevakmatrimony.com